Our prices align with your growth and success‐they don't take advantage of your problems. TrackJS will save you thousands of developer hours debugging problems and protect your website revenue.
We want to help you get to zero errors! If we priced our service per event, we wouldn't be on your team. Instead, we price our service based on how busy and successful your website is, so that we can grow with you.
Whenever the TrackJS agent is loaded on the page, we make a small usage request. This is a Page View. It occurs when a visitor navigates between pages or refreshes the browser.
TrackJS throttles the number of errors we can receive from your account to protect your data from noisy issues and our system stability. The throttles are applied and reset every minute, so you'll never be stuck without monitoring.
The plan limits are soft. When you exceed them, you'll be prompted in the UI to upgrade, but everything will continue to work. If you repeatedly go over your limits, we'll reach out to you about upgrading your plan.
We accept credit card payments through Stripe. Credit card information never touches our systems and we don't store anything about the card.
There are no contracts or cancellation fees. Cancel your service at anytime. We do not issue refunds for services that have already been paid for.
That's not a question. Our team is at your service, email us anytime at firstname.lastname@example.org and we'll do all we can to help.