Pricing aligned with you

Most services price based on errors, which means they profit when you fail. We want to align our success with yours, and grow as you become more successful.

Whenever the TrackJS agent is installed on the page, we make a small usage request. This is a Page View. It occurs when a visitor navigates between pages or refreshes the browser.

Client-side rendered applications typically will have fewer page views, as it is only counted when the application is initially loaded.

No, you can send us unlimited errors, but we will only keep a limited number of them based on your plan. Error limits are applied every minute, which means you'll always get a steady flow of errors throughout the entire billing period.

You can utilize Ignore Rules, which are included with every plan, to focus TrackJS on the most important errors for your users. Ignored errors are removed before any limit is applied.

The plan limits are soft. When you exceed them, you'll be prompted in the UI to upgrade, but everything will continue to work. If you repeatedly go over your limits, we'll reach out to you about upgrading your plan.

We accept credit card payments through Stripe. Credit card information never touches our systems and we don't store anything about the card.

For Business plans, we accept custom payment methods and invoice payment terms.

There are no contracts or cancellation fees. Cancel your service at anytime. We do not issue refunds for services that have already been paid for.

That's not a question. Our team is at your service, contact us anytime and we'll do all we can to help.