Our prices align with your growth and success‐they don't take advantage of your problems. TrackJS will save you thousands of developer hours debugging problems and protect your website revenue.
We want to help you get to zero errors! If we priced our service per event, we wouldn't be on your team. Instead, we price our service based on how busy and successful your website is, so that we can grow with you.
Whenever the TrackJS agent is loaded on the page, we make a small usage request. This is a Page View. It occurs when a visitor navigates between pages or refreshes the browser.
TrackJS limits the number of errors per minute to protect your account from being overwhelmed with noisy data. It also protects the system from customers sending too much data, and slowing everything down. The limits are reset every minute, so you don't need to worry if an error sends too much.
The plan limits are soft. When you exceed them, you'll be prompted in the UI to upgrade, but everything will continue to work. If you repeatedly go over your limits, we'll reach out to you about upgrading your plan.
We accept credit card payments through Stripe. Credit card information never touches our systems and we don't store anything about the card.
There are no contracts or cancellation fees. Cancel your service at anytime. We do not issue refunds for services that have already been paid for.
That's not a question. Our team is at your service, email us anytime at firstname.lastname@example.org and we'll do all we can to help.