Comparing JavaScript Error Monitoring Tools

Raygun vs BugSnag

The best way to compare Raygun vs BugSnag: features, plans, pricing, error reporting, ignore rules, bug tracking, support and more.

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Frontend-First vs Enterprise Approach

Raygun and BugSnag are both full-featured error tracking and real user monitoring platforms catering to enterprise customers. Raygun provides better support while BugSnag has better noise controls. For a cheaper, front-end error tracking alternative with both great support and noise control, consider [TrackJS](/).

Raygun

Raygun

Application Crash Reporting

Application Crash Reporting for .NET focused organizations.

  • Multi-platform logging (web, mobile, cloud)

  • Performance profiling and monitoring

  • Limited server-side ignore rules

  • Aggressive data sampling

  • Unsustainable business funding

BugSnag

BugSnag

Enterprise Observability Platform

Observability platform to improve app performance and help you balance roadmap agility with application stability.

  • Multi-platform logging (web, mobile, cloud)

  • Performance profiling and monitoring

  • Limited server-side ignore rules

  • Outsourced support team

  • Operated from Private Equity

Pricing Comparison

Compare the subscription plans and pricing of your error monitoring tools.

Raygun Pricing

  • 14 Day Free Trial
  • Annual Discount
  • Event-limited billing
    Event-limited billing

    Raygun is priced on the number of events you send, which means you pay them more when you have more errors.

  • Basic
    $60/month+
    Users: Unlimited
    Errors: 100,000
    Retention: 180 Days
  • Team
    $300/month+
    Users: Unlimited
    Errors: 500,000
    Retention: 180 Days
  • Business
    $600/month+
    Users: Unlimited
    Errors: 1,000,000
    Retention: 180 Days

BugSnag Pricing

  • 14 Day Free Trial
  • Annual Discount
  • Event-limited billing
    Event-limited billing

    Bugsnag is priced on the number of events you send, which means you pay them more when you have more errors.

  • Lite
    $127/month
    Users: 1
    Errors: 450,000
    Retention: 30 Days
  • Standard
    $659/month+
    Users: 5
    Errors: 1,000,000
    Retention: 60 Days

Feature Comparison

Compare the core features of a front-end error monitoring tool.

Raygun Features

  • Reporting Capability
  • Frontend Error Tracking
  • Backend Error Tracking
  • Sourcemapped Stack Traces
  • Error Breadcrumbs
    Error Breadcrumbs

    Limited info provided

  • Custom Context
  • Data Quality
  • Automatic sampling during spikes
  • Server Side Inbound Filtering
    Server Side Inbound Filtering

    Only available to Team plans and above

  • Custom Error Grouping
  • Reporting Capability
  • Pre-built Dashboards
  • Queryable Reports
    Queryable Reports

    Limited number, only for Team plans and above

  • Release Tracking
  • Custom SQL-like Queries
  • Alerting
  • Email and Chat Notifications
  • Issue Notifications
  • Email Summary Reports

BugSnag Features

  • Reporting Capability
  • Frontend Error Tracking
  • Backend Error Tracking
  • Sourcemapped Stack Traces
  • Error Breadcrumbs
    Error Breadcrumbs

    Limited info provided

  • Custom Metadata
  • Data Quality
  • Configured Sampling
  • Server Side Filtering
    Server Side Filtering

    Limited to few properties

  • Custom Error Grouping
  • Reporting Capability
  • Pre-built Dashboards
  • Queryable Reports
  • Release Tracking
  • Custom SQL-like Queries
  • Alerting
  • Email and Chat Notifications
  • Issue Notifications
  • Email Summary Reports

Support and Sustainability

How does each tool support your team and ensure sustainability of the services.

Raygun Support

  • Tiered Support
  • Location
    New Zealand
  • Funding Model
    Venture Capital

BugSnag Support

  • Outsourced Supported
  • Location
    San Francisco, CA, USA
  • Funding Model
    Private Equity

Compare Alternatives

Find alternative tools that fit your needs and budget better. Check out the detailed comparison and product reviews of the 5 best front-end error monitoring tools.

Raygun and BugSnag are both full-featured error tracking and real user monitoring platforms catering to enterprise customers. Raygun provides better support while BugSnag has better noise controls. For a cheaper, front-end error tracking alternative with both great support and noise control, consider TrackJS.

“With TrackJS, the focus is on errors occurring on the browser. Filtering is second to none, and the quick views of trending errors are helpful in digging past the 3rd party script noise. It filters down to the core issues.”
Cory House
Matt Ruby
Principal Engineer at Bluestem Brands