Comparing JavaScript Error Monitoring Tools

Datadog vs BugSnag

The best way to compare Datadog vs BugSnag: features, plans, pricing, error reporting, ignore rules, bug tracking, support and more.

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Frontend-First vs Enterprise Approach

Datadog is incumbent Enterprise Observability tool with broad capabilities and a high price tag, while BugSnag is an upstart in that space with less capability and a lower price. Datadog will be more useful for DevOps teams at large companies, while BugSnag will be useful for organizations with limited infrastructure scope and budget. For a lower-cost alternative focused on small teams for frontend error tracking, consider TrackJS.

Datadog

Datadog

Enterprise Digital Experience Platform

Monitoring, Security, and Digital Experience platform for big enterprises with big budgets.

  • Multi-platform logging (web, mobile, cloud)

  • Performance profiling and monitoring

  • Limited server-side ignore rules

  • Outsourced support team

  • Publicly traded rent seeking

BugSnag

BugSnag

Enterprise Observability Platform

Observability platform to improve app performance and help you balance roadmap agility with application stability.

  • Multi-platform logging (web, mobile, cloud)

  • Performance profiling and monitoring

  • Limited server-side ignore rules

  • Outsourced support team

  • Operated from Private Equity

Pricing Comparison

Compare the subscription plans and pricing of your error monitoring tools.

Datadog Pricing

  • 14 Day Free Trial
  • Annual Discount
  • Event-limited billing
    Event-limited billing

    Datadog is priced on the number of events you send, which means you pay them more when you have more errors.

  • Pro @ 100,000 Events
    $54
    Errors: 100,000
    Retention: 15 Days
    Custom Events: 500
  • Pro @ 500,000 Events
    $198
    Errors: 500,000
    Retention: 15 Days
    Custom Events: 500
  • Enterprise @ 1,000,000 Events
    $387
    Errors: 1,000,000
    Retention: 15 Days
    Custom Events: 1000

BugSnag Pricing

  • 14 Day Free Trial
  • Annual Discount
  • Event-limited billing
    Event-limited billing

    Bugsnag is priced on the number of events you send, which means you pay them more when you have more errors.

  • Lite
    $127/month
    Users: 1
    Errors: 450,000
    Retention: 30 Days
  • Standard
    $659/month+
    Users: 5
    Errors: 1,000,000
    Retention: 60 Days

Feature Comparison

Compare the core features of a front-end error monitoring tool.

Datadog Features

  • Reporting Capability
  • Frontend Error Tracking
  • Backend Error Tracking
  • Sourcemapped Stack Traces
  • Error Breadcrumbs
    Error Breadcrumbs

    Uses Session Replay

  • Custom Metadata
  • Data Quality
  • Configured Sampling
  • Server Side Filtering
    Server Side Filtering

    Configuration Required

  • Custom Error Grouping
  • Reporting Capability
  • Pre-built Dashboards
  • Queryable Reports
  • Release Tracking
  • Custom SQL-like Queries
  • Alerting
  • Email and Chat Notifications
  • Issue Notifications
  • Email Summary Reports

BugSnag Features

  • Reporting Capability
  • Frontend Error Tracking
  • Backend Error Tracking
  • Sourcemapped Stack Traces
  • Error Breadcrumbs
    Error Breadcrumbs

    Limited info provided

  • Custom Metadata
  • Data Quality
  • Configured Sampling
  • Server Side Filtering
    Server Side Filtering

    Limited to few properties

  • Custom Error Grouping
  • Reporting Capability
  • Pre-built Dashboards
  • Queryable Reports
  • Release Tracking
  • Custom SQL-like Queries
  • Alerting
  • Email and Chat Notifications
  • Issue Notifications
  • Email Summary Reports

Support and Sustainability

How does each tool support your team and ensure sustainability of the services.

Datadog Support

  • Outsourced Supported
  • Location
    San Francisco, CA, USA
  • Funding Model
    Public

BugSnag Support

  • Outsourced Supported
  • Location
    San Francisco, CA, USA
  • Funding Model
    Private Equity

Compare Alternatives

Find alternative tools that fit your needs and budget better. Check out the detailed comparison and product reviews of the 5 best front-end error monitoring tools.

Datadog is incumbent Enterprise Observability tool with broad capabilities and a high price tag, while BugSnag is an upstart in that space with less capability and a lower price. Datadog will be more useful for DevOps teams at large companies, while BugSnag will be useful for organizations with limited infrastructure scope and budget. For a lower-cost alternative focused on small teams for frontend error tracking, consider TrackJS.

“With TrackJS, the focus is on errors occurring on the browser. Filtering is second to none, and the quick views of trending errors are helpful in digging past the 3rd party script noise. It filters down to the core issues.”
Cory House
Matt Ruby
Principal Engineer at Bluestem Brands