BugSnag vs Raygun

The best way to compare BugSnag vs Raygun: features, plans, pricing, error reporting, ignore rules, bug tracking, support and more.

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TrackJS is trusted daily by developers that build amazing frontend experiences.

BugSnag

BugSnag
Observability platform to improve app performance and help you balance roadmap agility with application stability.
Raygun

Raygun
Raygun Crash Reporting gives you a window into how users are really experiencing your software applications. Detect, diagnose and resolve issues that are affecting end users.

Pricing & Plans

BugSnag Pricing

  • 14 Day Free Trial
  • Annual Discount
  • Billing Model
    Metered Event-Based
  • Lite
    $0/month
    Users: 1
    Errors: 7,500
    Retention: 7 Days
  • Lite
    $127/month
    Users: 1
    Errors: 450,000
    Retention: 30 Days
  • Standard
    $659/month+
    Users: 5
    Errors: 1,000,000
    Retention: 60 Days

Raygun Pricing

  • 14 Day Free Trial
  • Annual Discount
  • Billing Model
    Reserved and Metered Billing
  • Basic
    $60/month+
    Users: Unlimited
    Errors: 100,000
    Retention: 180 Days
  • Team
    $300/month+
    Users: Unlimited
    Errors: 500,000
    Retention: 180 Days
  • Business
    $600/month+
    Users: Unlimited
    Errors: 1,000,000
    Retention: 180 Days

Error Monitoring and Reporting

BugSnag Error Monitoring

  • Reporting Capability
  • Frontend Error Tracking
  • Backend Error Tracking
  • Sourcemapped Stack Traces
  • Error Breadcrumbs
    Limited info provided
  • Custom Metadata
  • Data Quality
  • Configured Sampling
  • Server Side Filtering
    Limited to few properties
  • Custom Error Grouping
  • Reporting Capability
  • Pre-built Dashboards
  • Queryable Reports
  • Release Tracking
  • Custom SQL-like Queries
  • Alerting
  • Email and Chat Notifications
  • Issue Notifications
  • Email Summary Reports

Raygun Error Monitoring

  • Reporting Capability
  • Frontend Error Tracking
  • Backend Error Tracking
  • Sourcemapped Stack Traces
  • Error Breadcrumbs
    Limited info provided
  • Custom Context
  • Data Quality
  • Automatic sampling during spikes
  • Server Side Inbound Filtering
    Only available to Team plans and above
  • Custom Error Grouping
  • Reporting Capability
  • Pre-built Dashboards
  • Queryable Reports
    Limited number, only for Team plans and above
  • Release Tracking
  • Custom SQL-like Queries
  • Alerting
  • Email and Chat Notifications
  • Issue Notifications
  • Email Summary Reports

Support and Sustainability

BugSnag Support & Sustainability

  • Outsourced Supported
  • Location
    San Francisco, CA, USA
  • Funding Model
    Private Equity

Raygun Support & Sustainability

  • Tiered Support
  • Location
    New Zealand
  • Funding Model
    Venture Capital

Compare Alternatives

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BugSnag Alternatives

Raygun Alternatives

BugSnag vs Raygun in Summary

BugSnag and Raygun are both full-featured error tracking and real user monitoring platforms catering to enterprise customers. BugSnag has better noise controls while Raygun provides better support. For a cheaper, front-end error tracking alternative with both great support and noise control, consider TrackJS.

Matt Ruby

With TrackJS, the focus is on errors occurring on the browser. Filtering is second to none, and the quick views of trending errors are helpful in digging past the 3rd party script noise. It filters down to the core issues.

Matt Ruby

Principal Engineer at Bluestem Brands

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